Support email
support@autodrive.cy
Include the account email, your role and a short description of the problem. Never send your password, sign-in codes or unnecessary personal information.
Email supportFrequently asked questions
I cannot sign in
Check that you are using the email for which an administrator created the account. Try password reset in the application. If the account is not active, the role changed or access ended, contact the villa administrator or email support.
I am not receiving notifications
Confirm that notifications are allowed in device settings, the device is online and you are signed in. Battery-saving settings can delay delivery. If the problem continues, include the device model and operating system version — do not send the FCM token.
I cannot attach a photo
Allow camera or photo access, check the connection and retry the upload. Add only images needed for an inspection, task or issue, and avoid people or personal documents unless necessary.
Who creates an account?
Accounts are created by an authorized administrator. There is no public registration on the website or in the application.
How do I delete my account and data?
Sign in and submit the request from the app’s account settings. You do not need to contact support. The account deletion page also explains what to do if you cannot sign in.